Draft for launch. These texts are placeholders. Have them reviewed by a lawyer (including GDPR and cross-border data rules) before you go live with real customers, then remove this notice.

Privacy Policy

We collect the information you submit in our enquiry form (name, email, phone, country, treatment interest and message) to respond to your request and provide our services.

We do not ask you to send sensitive medical records through the website form. If you later share health information with us, we will ask for your explicit consent, use it only to arrange your care and share it only with the hospitals and service providers involved.

You can ask us to access, correct or delete your data at any time by emailing us. [Add: data controller details, legal basis, retention period, international transfers, cookies and third-party processors.]

Terms of Service

CathayCare coordinates appointments and travel services between you and independent hospitals and providers. Medical services are provided and are the responsibility of those providers. [Add: service scope, fees and payment stages, cancellation and refund terms, liability limits, governing law.]

Medical Disclaimer

CathayCare does not provide medical advice, diagnosis, treatment or prescriptions. Content on this website is for general information only. Always consult a qualified healthcare professional about your condition. Treatment outcomes vary and no result is guaranteed. Traditional Chinese Medicine services are offered as a complement to, not a replacement for, conventional care.